Privacy policy

 

This Privacy Policy describes how Fasan Coffee ("Fasan Coffee", "we", "us" or "our") collects, uses, and shares personal information through its website www.fasancoffee.com (the "Site"). This Policy also explains the rights you have over your personal information. Please read this Policy carefully.

Information We Collect

We only collect personal information that is necessary, relevant, and adequate for the purpose of operating our business. This includes:

  • Contact information such as name, email address, and phone number when you create an account to make purchases or subscribe to services.

  • Billing information such as billing address and payment card details when you make a purchase.

  • Information related to the products and services you purchase or subscribe to.

  • Communications you send to us, such as emails and online chat sessions.

  • Device information such as IP address, browser type, and operating system when you access our Site.

  • Cookies that identify your browser or device. We use cookies to improve your browsing experience. You may disable cookies in your browser settings, but this may affect Site functionality.

How We Use Information

We use your information for purposes including:

  • Provide our products and services to you

  • Process your payments

  • Communicate with you about orders, products, services, promotions, and events

  • Improve and customize your browsing experience

  • Detect and prevent fraud, spam, abuse, security risks, and other harmful activity

  • Comply with legal obligations

Information Sharing

We do not sell or share your personal information except in the following limited circumstances:

  • With service providers working on our behalf who have agreed to confidentiality restrictions, such as payment processors, web analytics providers, and customer support specialists.

  • As required by law, such as to comply with a subpoena or other legal process.

  • When we believe disclosure is necessary to prevent harm or financial loss or in connection with an investigation of suspected illegal activity.

  • If ownership of Fasan Coffee transfers to another company, we will share your information with the new business owner so you can continue receiving our products and services.

Data Retention

We retain personal information as long as you maintain an account with us or as needed to provide you products and services. We also retain information to comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.

User Rights

You have certain rights with respect to the personal information we hold about you. Upon request, we will:

  • Inform you of the personal information we maintain and process related to you

  • Update any inaccurate or incomplete data we hold

  • Delete your personal information (subject to certain legal obligations that may require us to keep limited data)

  • Restrict the processing of your personal information if it is inaccurate, unnecessary, or unlawfully held

  • Provide you with an electronic copy of your personal information for transmittal to another company

To exercise these rights, contact us at ask@fasancoffee.com.

Data Protection

We implement technical and organizational measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These safeguards take into account the risks involved with processing your data and the nature of the data.

Changes to the Policy

We may update this Privacy Policy from time to time to reflect changes in data processing practices or applicable laws. If we make any material changes, we will notify you by email or by posting a notice on our Site prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: ask@fasancoffee.com